To Our Valued Customers:
Rite Track continues to closely monitor worldwide developments regarding the COVID-19 virus. Our focus is on the well-being of our employees, partners and customers. With that in mind, know that we are taking all of the necessary precautions to ensure everyone’s safety by maintaining a virus-free work environment while sustaining operations.
Deemed an essential business, Rite Track remains open to serve our customers with parts, repairs, retrofits and technical service support. With a diversified supply chain and distribution centers in the United States, Europe and Asia, we are confident that we are well prepared to serve you during these uncertain times. For the safety of everyone, we have moved those who can work from home off-site. Production critical personnel are working onsite with safety precautions in place including instruction to maintain social distancing. In addition, all department meetings have been replaced with conference calls, all common areas are sanitized daily, and all non-essential visitors are restricted from entry.
Rite Track is ready to assist you with the following in place:
- Rite Track’s worldwide distribution centers are open through this crisis with parts, retrofits, and technical service support for ACT, Mark, SVG coat/develop systems & Rite Track EAGLEi carrier inspection systems
- Regional repair centers located in the United States, Europe and Asia can help keep you running with repair of critical components
- Secondary supply chain sourcing is in place where possible to ensure best deliveries
Please let us know how we can help. Our customer & technical support teams are ready to assist customers worldwide in the best manner available. Although it is not ‘business as usual’ for anyone, know that we are prepared to work with you to get through this together.